Online Platform Advisory

Stand out on online ordering platforms.

Manage your sales and service quality together on food-ordering apps. We're with you end to end on cancellation/refund rates, rating, campaigns and commission management.

What's included?

From quality metrics to campaigns, end-to-end performance.

01

Cancellation-rate analysis

We break down cancellation rates by branch and reason; where and why cancellations happen.

02

Refund-rate analysis

We track refund rates by branch and reason; we identify recurring issues and root causes.

03

Campaign & discount strategy

Campaign design and tracking on the right item at the right time.

04

Rating & review management

Process recommendations for customer satisfaction and higher ratings.

05

Commission & margin balance

Keep your pricing in balance against platform commissions.

06

Performance reporting

Track visibility, conversion and sales indicators regularly.

How it works

01

Performance & quality analysis

We review cancellation/refund rates, rating and sales indicators by branch.

02

Action plan

We produce a prioritized action list for cancellations/refunds, rating, campaigns and commission.

03

Execution & measurement

We apply the actions and measure their impact on the metrics together.

Let's talk platform performance.

Briefly tell us which platform you're on and your goal; we'll come back with a tailored plan.

For information about your personal data, see our privacy notice (Turkish).

You can also write directly to growth@revtral.com